Our Purpose

Our Purpose

At Front Steps Services, we are on a transformative journey. Our purpose is to provide individuals and families with individualized integrated services to promote recovery, increase their overall health, psychological well-being, and quality of life.
Our Vision

Our Vision

" We envision a future where health disparities are eliminated for all."
A health disparity is a preventable difference in the health status or outcomes of different groups of people, often related to their social or economic disadvantage.
Our History

Our History

2014

Transitional Housing Inc. Becomes Front Steps Services

Board of Directors of Transitional Housing Inc., [THI] under the Leadership of Sherri Brandon, Executive Director, embarked upon a strategic planning process and changed the name of THI to Front Steps Housing and Sevices as well as creating Permanent Supportive Housing (PSH), a new, housing model to align with the goals of Housing and Urban Development [HUD], the Contunuum of Care, led byThe Cuyahoga County Office of Homeless Services and Housing First to offer permanent housing to Chronically Homeless individuals in Cuyahoga County.

2015

Front Steps Services Develops Behavioral, Mental Health, & Substance Use Treaments

Developed Behavioral Health Services including Mental Health and Substance Use Disorder Treatment Services (Evidenced-Based best practices)

2016

Received CARF Accreditation

In 2016 Front Steps Services received CARF Accreditation for Behavioral Health Services.

2017

Certified by Ohio Mental Health and Addiction Services (OHMHAS)

Certified by Ohio Mental Health and Addiction Services (OHMHAS)

2018

Authorized as a Medicaid Service provider

Authorized as a Medicaid Service provider

2018

Construction for Affordable Housing Approved

Approved for Low Income Housing Tax Credit for construction of new 68-unit one-bedroom affordable housing unit, St. Joesph's Commons

2019

Groundbreaking Ceremonies & Construction Begins

Groundbreaking ceremonies & began construction at 2554 West 25th Street, Cleveland, OH

2020

Move-In Day!

November 20th -Move-In day for residents and staff

2021

Official ribbon-cutting ceremony

Official ribbon-cutting ceremony

2023

Front Steps assumes property management role of St. Joseph's Commons

Front Steps assumes property management role of St. Joseph's Commons.

Our Commitment

Our Commitment

Excellence, inclusivity, and collaboration are at the core of our commitment. We are here to provide high-quality services that make a real difference in people's lives. Our team of compassionate professionals is committed to ensuring that each individual receives the care they deserve. We value diversity, respect, and cultural sensitivity, creating an environment where everyone feels welcomed and valued. We believe that by collaborating with partners, stakeholders, and the community, we can amplify our impact and create lasting change.
Our Team

Our Team

Front Steps Services is powered by a team of dedicated individuals who are passionate about making a positive impact. Our team comprises experienced professionals from various disciplines, including housing services, healthcare, counseling, and social work. We are united by a shared goal: to empower individuals and families to overcome challenges, build resilience, and thrive. With our client-centered approach, we strive to foster trusting relationships, ensuring that every person we serve receives personalized care and support.

Executive Leadership Team

Chief Executive Officer
Chief Operating Officer
Program Director
Development Director
SJC Property Manager

Executive Board Members

Board Members

 Our Impact

Our Impact

Front Steps Services is dedicated to making a positive impact on the individuals and families we serve. Our approach has helped many people find stability, improve their mental health, and achieve overall well-being. Our organization not only provides safe housing but also offers access to vital resources, counseling, and support. We have evidence of success through data, success stories, and testimonials that demonstrate the effectiveness of our approach and the positive outcomes we achieve through collaboration with our community.
14580
Case Management &
Individual Counseling sessions
1720
individuals took part in Art Therapy program

Join Us in Building Stronger Communities

You have the power to make a difference. We invite you to join us in our mission to create healthier, more resilient communities. Whether through volunteering, donating, or spreading awareness, your support can help transform lives and create lasting change. Together, we can build bridges to health and empowerment for all.